Privacy

When you use EulogyHearth, we collect only what you give us through the form: the name of the person you are remembering, your relationship to them, what you wrote about them, your tone preferences, and (optionally) your name as the speaker. To process your payment, our payment provider Stripe collects your billing details directly, those are not stored on our servers.

Your input is used only to generate your eulogy. We send the relevant fields to our AI writing engine, receive the result, and store both your input and the generated eulogy on our server so you can re-download or print your eulogy for thirty days.

• We never sell, share, rent, or trade your information with any third party for marketing purposes.
• We do not use your input to train any AI model. Our AI provider operates under commercial terms that prohibit training on submitted content.
• We do not advertise to you, retarget you, or place tracking pixels for advertising networks.

Eulogy content is held for thirty days after generation, then deleted. Payment records (date, amount, last four digits of card, held by Stripe) are retained for the period required by tax and accounting law in the United Kingdom.

You may request deletion of your eulogy and associated input at any time by emailing hello@eulogyhearth.com with the order link or order id. We will confirm deletion within forty-eight hours.

The data controller is Universal Packaging Group, registered in the United Kingdom, trading as EulogyHearth. For data protection questions or requests, write to hello@eulogyhearth.com.